Privacy Policy

Privacy Policy

Introduction

Welcome to https://health-peppermint.scoopsurge.com! We are dedicated to maintaining a safe and secure online environment for our users, ensuring that your privacy is respected and your personal data is protected. This Privacy Policy details the practices we employ regarding the collection, handling, and protection of personal information in adherence to various international data privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Website and Applications: The https://health-peppermint.scoopsurge.com website, its subdomains, and mobile applications.
  2. Services: Any services or products accessed through our platform.
  3. Interactions: Activities performed when you use our applications, visit our websites, engage with our communications (emails, calls, texts), or interact with us on social media.

Please note that this policy does not extend to third-party platforms, tools, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we process your personal data in the following scenarios:

  1. User Accounts: When you create an account with us, we collect account-related information such as your name, contact details, and password.
  2. Payments: We securely process payment information to facilitate transactions for products or services purchased through our platform.
  3. Financial Data: This includes banking details or other financial records required for billing or refunds.
  4. Purchase History: Details of the products or services you’ve bought from us, including quantities and transaction dates.
  5. Device Identifiers: Information unique to your mobile device, such as IP addresses, device types, and advertising IDs.
  6. Location Data: Your geographic location when using our services (with your consent).
  7. Feedback and Reviews: Any comments, reviews, or ratings you provide about our products or services.
  8. Social Media Interaction: Personal data we gather from your interactions with us on social media platforms.
  9. Product Information: Details you share about yourself or others when using our products.

Personal Data Collection

We collect personal data through various means:

  1. User Input: Direct information provided by you during account creation, profile updates, purchases, and surveys.
  2. Automation: Automated technologies, such as analytics tools, track user behavior on our sites and apps to enhance your experience.
  3. Third-Party Sources: We may receive data from third parties who have permission to share it with us, like marketing partners or payment gateways.

Cookies and Similar Technologies

We use cookies and similar technologies for several reasons:

  1. Strictly Necessary: These cookies enable core functionalities of our website and apps, such as account login and session management.
  2. Preferences: They remember your preferences, such as language settings or content customization.
  3. Analytics: Cookies track user interactions to provide insights into how our platform is used, helping us improve it.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

  1. Legal Requirements: We may need to keep data to comply with legal obligations, resolve disputes, or enforce our rights.
  2. Business Needs: Your personal data is retained for the purpose it was collected and for a period consistent with that use. Once these purposes are fulfilled, we securely delete or anonymize the data.
  3. User Consent: If you request deletion of your account or data, we will comply within a reasonable timeframe.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  1. Access and Rectification: The right to access and update the personal data we hold about you.
  2. Erasure (Right to be Forgotten): The right to request deletion of your data in certain circumstances.
  3. Restriction: Limiting how we use your data while ensuring its security and integrity.
  4. Portability: Receiving a copy of your data in a structured, commonly used format for transfer to another controller.
  5. Objection: Opposing the processing of your data where it is not necessary for our legitimate interests or legal requirements.
  6. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  7. Appeals and Complaints: You can file appeals or complaints with our privacy team or relevant supervisory authorities if you believe your rights have been infringed upon.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be notified via our website, and we encourage you to review these updates regularly.

Contact Information

For any queries, requests for account information, or data privacy concerns, please reach out to us: